This qualification reflects the varied roles of individuals across different industry sectors who apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team. This qualification is also offered as Traineeship and is also Government Funded under the Skilled Assure Supplier (SAS).
OverviewNational Code BSB30120 Delivery Mode Blended delivery supported by our qualified trainer Assessment Mode Online, On the Job and self-study Duration 12 months Location Strathpine Qld | Station Road Burpengary Qld
There are no prerequisites for this nationally recognized qualification.
There are no barriers to entry based on age (other than post-school students over 16), gender, social or educational background. Students need to be able-bodied and have the physical capacity to undertake the practical application of the program.
The student should have foundation skills at the ACSF levels listed below. This is tested during our Pre-training review. Each student is required to complete the Language, Literacy & Numeracy assessment to determine what level they are currently working at & if they are suitable to proceed with this qualification. Where students do not have skills, they may be provided with additional support to develop their literacy and numeracy skills to this level if appropriate, or alternatively, they will be provided information on other more appropriate courses.
Learners are required to comply with Evidence of enrolments at the time of enrolment with DIVTEC Training and Further Education. Students are required to provide appropriate forms of IDs to confirm their eligibility to enrol in this course. Students are required to apply for unique student identification (USI) number while their study period in Australia and this information will be handed to the students at the time of orientation (www.usi.gov.au).
This qualification requires a basic understanding and use of computers and the internet. Support will be provided as required to develop the student’s skills.
To successfully achieve the BSB30120 – Certificate III in Business, thirteen (13) units must be completed which are made up of:
- 6 core units
- 7 elective units
All electives chosen must contribute to a valid, industry-supported vocational outcome.
|Unit Codes||Unit Name||Core/ Elective|
|BSBCRT311||Apply critical thinking skills in a team environment||Core|
|BSBPEF201||Support personal wellbeing in the workplace||Core|
|BSBSUS211||Participate in sustainable work practices||Core|
|BSBTWK301||Use inclusive work practices||Core|
|BSBWHS311||Assist with maintaining workplace safety||Core|
|BSBXCM301||Engage in workplace communication||Core|
|BSBTEC201||Use business software applications||Elective – Group A|
|BSBTEC202||Use digital technologies to communicate in a work environment||Elective – Group A|
|BSBOPS306||Record stakeholder interactions||Elective – Group A|
|BSBPEF301||Organise personal work priorities||Elective – Group B|
|BSBOPS304||Deliver and monitor a service to customers||Elective – Group D|
|BSBOPS305||Process customer complaints||Elective – Group D|
|BSBINS309||Maintain business records||Elective – Group G|
Electives listed are indicative of our general unit selection for this qualification. There may be potential to customise elective offerings subject to business needs and viability.
Types of Traineeships available:
- Part time (Minimum of 15 paid hours per week over each 4 week period throughout duration of apprenticeship/traineeship.)
- School Based (Minimum of 7.5 paid hours per week of paid employment. This may be averaged over a 3 month period. Over the period of a year, the employer must provide at a minimum the equivalent of 375 hours (50 days) of paid employment. Please see your school’s vocational guidasnce officer for more details.
Click here for more information to locate an Australian Apprenticeship Support Network Provider
The following employment pathways are available to students who complete this qualification:
- Administrative assistant
- Customer service representative
- General clerk
Note: Information provided as a guide only. List developed by the Australian Apprenticeships & Traineeships Information Service (aatinfo.com.au).
The course is delivered in a blended way incorporating self-paced independent learning supported by online learning. Support is provided by your trainer on a regular basis through email and phone contact.
If you are undertaking a traineeship, additional workplace visits will be arranged in consultation with your employer and supervisor.
DIVTEC Training and Further Education offers you a Payment Plan, which enables you to pay for the Full Fee For Service course over its duration. Your first instalment is required as part of the enrolment process. Following commencement, you will be debited electronically each week until the completion of your payment plan.
For more details about the Payment Plan option please contact 3855 9215 or email: [email protected]
All Programs (Government Subsidised and Full Fee)Fee Type Student Fee Public (Government Subsidised) - Co-contribution Fee $150 - Non-concessional | $75 - Concessional Traineeship (Government Subsidised) - Student Contribution Fee (depending on Unit selection) $728 - Non-concessional (depending on Unit selection) | $291.20 - Concessional (depending on Unit selection) Full Fee for Service (Non-subsidised) $2,800 Recognition of Prior Learning (RPL) $1,800
Student Contribution Fee | Co-contribution Fee:
These fees are the cost of the training and assessment services. It must be made by you, the student, or by a third party such as your employer.
Concessional Student Requirements:
- Hold a Health Care or Pensioner Concession Card issued under Commonwealth law, or is the partner or a dependant of a person
who holds a Health Care or Pensioner Concession Card and is named on the card;
- Provides DIVTEC Training and Further Education with an official form under Commonwealth law confirming that the student, his or her partner, or the person of whom the student is a dependant, is entitled to concessions under a Health Care or Pensioner Concession Card;
- Is Aboriginal or Torres Strait Islander;
- Has a disability; or
- Is an adult prisoner.
RTO ID: 32535
This training course is a Nationally Recognised Certificate and meets AQF standards.
DIVTEC Training and Further Education has met the Government’s requirements to provide subsidised training. This gives vocational education and training (VET) students, parents and employers confidence that the training delivered by DIVTEC Training and Further