Course Outline

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason. Work involves using discretion and judgement in relation to individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support. This qualification is also offered as Traineeship and is also Government Funded under the Skilled Assure Supplier (SAS).

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National Code CHC33015 Delivery Mode Blended Learning Assessment Mode Online, Practical Assessment and Self-study Duration 6 – 12 months including practical placement Location Strathpine, QLD | Station Road Burpengary Qld

Course Details

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Entry Requirements

Academic Requirements:

There are no prerequisites for this nationally recognised qualification.

Admission Requirements:

There are no barriers to entry based on age (other than post school students over 16), gender, social or educational background. Students need to be able bodied and have the physical capacity to undertake the practical application of the program.

Student should have foundation skills at the ACSF levels listed below.  This is tested during our Pre-training review.  Each student is required to complete the Language, Literacy & Numeracy assessment to determine what level they are currently working at & if they are suitable to proceed with this qualification.  Where students do not have skills, they may be provided with additional support to develop their literacy and numeracy skills to this level if appropriate, or alternatively they will be provided information on other more appropriate courses.

USI Requirements:

Learners are required to comply with Evidence of enrolments at the time of enrolment at time of enrolment with DIVTEC Training and Further Education. Students are required to provide appropriate forms of IDs to confirm their eligibility to enroll in this course. Students are required to apply for unique student identification (USI) number while their study period in Australia and this information will be handed to the students at the time of orientation.

IT Requirements:

This qualification requires a basic understanding and use of computers and the internet.  Support will be provided as required to develop the students’ skills.

Credit Transfer & Recognition of Prior Learning

You may be eligible for credit towards courses in your program if you have already achieved the learning/competency outcomes through previous learning. This learning could be gained through a formal qualification, non-accredited training or on the job learning at your workplace, also known as recognition of prior learning (RPL).
To be eligible for credit towards a course, you must demonstrate that you have already completed learning that is:

  • Current
  • Satisfies the learning/competency outcomes of the course
  • Nationally recognised units of competency
Pathways into other Qualifications

Further training pathways from this qualification include, but are not limited to:

  • CHC43115 Certificate IV in Disability
  • CHC43015 Certificate IV in Ageing Support
  • CHC40313 Certificate IV in Child Youth and Family Intervention
  • CHC43315 Certificate IV in Mental Health
  • CHC43415 Certificate IV in Leisure and Health
  • CHC43215 Certificate IV in Alcohol and other Drugs
  • CHC40413 Certificate IV in Youth Work
  • CHC40513 Certificate IV in Youth Justice
  • CHC40313 Certificate IV in Child Protection
More information
Course Structure

To successfully achieve the CHC33015 – Certificate III Individual support, thirteen (13) units must be completed which are made up of:

  •  7 core units
  •  6 elective units (Group B Disability and Ageing Stream Electives have been pre-selected

All electives chosen must contribute to a valid, industry-supported vocational outcome.

Unit Codes Unit Name Core/ Elective
CHCCCS015 Provide individualised support Core
CHCCCS023 Support independence and well being Core
CHCCOM005 Communicate and work effectively in health or community services Core
CHCDIV001 Work with diverse people Core
CHCLEG001 Work legally and ethically Core
HLTAAP001 Recognise healthy body systems Core
HLTWHS002 Follow safe work practices for direct care work Core
CHCCCS011 Meet personal support needs Elective
CHCDIS001 Contribute to ongoing skills development using a strengths-based approach Elective (Disability)
CHCDIS002 Follow established person-centred behavioural supports Elective (Disability)
CHCDIS003 Support community participation and social inclusion Elective (Disability)
CHCDIS007 Facilitate the empowerment of people with a disability Elective (Disability)
HLTINF001 Comply with infection prevention and control and policies and procedures Elective (Disability)
CHCAGE001 Facilitate the empowerment of older people Elective (Ageing)
CHCAGE005 Provide support to people living with dementia Elective (Ageing)
CHCCCS011 Meet personal support needs Elective (Ageing)
HLTINF001 Comply with infection prevention and control policies and procedures Elective (Ageing)
Training Delivery | Traineeships

This course will be delivered using a blended delivery methodology. The blended methodology employed by DIVTEC Training and Further Education will include a supported online classroom training session including a theoretical delivery, followed by face-to-face practical component under the trainer’s support and supervisions.

The practical component is conducted at DIVTEC’s Simulated training centre located at 10 Station Road Burpengary Qld.


Types of Traineeships available:

  • Fulltime
  • Part time (Minimum of 15 paid hours per week over each 4 week period throughout duration of apprenticeship/traineeship.)
  • School Based (Minimum of 7.5 paid hours per week of paid employment. This may be averaged over a 3 month period. Over the period of a year, the employer must provide at a minimum the equivalent of 375 hours (50 days) of paid employment. Please see your school’s vocational guidasnce officer for more details.
Practical Placement - MANDATORY

The Certificate III in Individual Support (Disability) has a mandatory requirement to obtain a practical placement. Students often find placements hard to source and difficult to manage.

DIVTEC Training and Further Education can solve this this for you!

Through its industry partners we can coordinate and place our students where they will complete the mandatory 120 hours. This practical placement will not only assist in developing work-ready skills but will also help to consolidate the skills and knowledge for some units that you study.

Additional Support

DIVTEC Training and Further Education offers support services to any students who have questions or difficulties regarding the training as well as their future career development. Students with disabilities are encouraged to enrol in the course and will be appropriately supported.

Career Outcomes

Employment opportunities could include training and support to promote independence and community participation, which may be provided as part of activities and programs in a variety of settings, including residential and centre-based programs.

The following occupations relate to this qualification.

  • Disability support worker
  • NDIS support worker
  • Care Assistant
  • Accommodation support worker
  • Personal carer
  • Community care worker
  • Field officer


The following employment pathways are available to students who complete this qualification:

  • residential group homes
  • training resource centres,
  • day respite centres,
  • open employment services
  • other community settings and in clients’ homes.
  • Respite Care Worker
  • Disability Support Worker
  • National Disability Insurance Scheme (NDIS) service provider

Note: Information provided as a guide only. Chart developed by the Australian Apprenticeships & Traineeships Information Service.

Payment Plan

DIVTEC Training and Further Education offers you a Payment Plan, which enables you to pay for the course over its duration. Your first instalment is required as part of the enrolment process. Following commencement, you will be debited electronically each week until the completion of your payment plan.

For more details about the Payment Plan option please contact 3855 9215 or email: [email protected]


All Programs (Government Subsidised and Full Fee)

Fee Type Student Fee Public (Government Subsidised) - Co-contribution Fee $156 Non-concessional | $78 Concessional Full Fee for Service (Non-subsidised) $4,000 Traineeship (Government Subsidised) - Student Contribution Fee $990.40 Non-concessional (depending on Unit selection) | $396.16 Concessional (depending on Unit selection) Recognition of Prior Learning (RPL) $2,000

Student Contribution Fee | Co-contribution Fee:

These fees are the cost of the training and assessment services. It must be made by you, the student, or by a third party such as your employer.

Concessional Student Requirements:

  • Hold a Health Care or Pensioner Concession Card issued under Commonwealth law, or is the partner or a dependant of a person
    who holds a Health Care or Pensioner Concession Card and is named on the card;
  • Provides DIVTEC Training and Further Education with an official form under Commonwealth law confirming that the student, his or her partner, or the person of whom the student is a dependant, is entitled to concessions under a Health Care or Pensioner Concession Card;
  •  Is Aboriginal or Torres Strait Islander;
  •  Has a disability; or
  • Is an adult prisoner.
Check Your Eligibility for Subsidised Training and Requirements


RTO ID: 32535

Nationally Recognised Training
This training course is a Nationally Recognised Certificate and meets AQF standards.


DIVTEC Training and Further Education has met the Government’s requirements to provide subsidised training. This gives vocational education and training (VET) students, parents and employers confidence that the training delivered by DIVTEC Training and Further